Account and data deletion
Last updated: 13 Ağustos 2026
The Turkish text is legally authoritative. The App Store and Google Play privacy URL is /gizlilik.
1. In the app
- Open Profile.
- Tap the red Delete Account row.
- Confirm.
The account closes at once.
2. By email
If the app is gone, write to support@petmatchapp.social from the registered email with subject “Account deletion request”. We finish within 30 days after identity check.
3. What is deleted
Deletion cannot be undone: profiles, pet profiles, visibility in discovery/map/search, sessions, devices, matches and chats.
4. What is kept
Payment records 5 years (Turkish tax law); moderation records against repeat abuse; backups up to 90 days.
5. Subscriptions
Deleting the account does not cancel Premium. Cancel in Apple ID or Play Store subscriptions.